Purging Inactive Customer Data
In its recent 2023 Data Governance Report, the Governance Institute of Australia reported that less than a third of organisations regularly purge data. The most common period for data purging …
2024 eCommerce Trends
eCommerce industry experts predict the biggest trends and tips for 2024; 1. TikTok Shop Launching last year, TikTok Shop hints at a shift in the way consumers, particularly the Gen …
DuckDuckGo – Search Engine Privacy
While Google may be the go-to for many, DuckDuckGo is offering companies and users a safer search option. DuckDuckGo is an American software company that offers several software products oriented …
Payment Acceptance Strategies
Payment acceptance strategies can have a significant impact on your profit margins and overall success. Using these effective payment acceptance strategies can significantly impact your profit margins and overall success; …
The Hype Cycle for Digital Commerce 2023
The Hype Cycle for Digital Commerce 2023, a concept developed by the research and advisory firm Gartner represents the maturity, adoption, and social application of specific technologies or trends in …
Duplication Store Scams
Duplication scams are a deploy tactic employed by fraudulent store owners on the eCommerce platforms where scammers create online stores that mirror legitimate businesses, often imitating their branding, products, and …
The Top 5 ERP / POS / Accounting Systems That We Use The Most
In eCommerce, success hinges on efficiency, accuracy, and adaptability. Two critical components that play a pivotal role in achieving these goals are Enterprise Resource Planning (ERP) systems and accounting software. …
Enhanced Customer Journey Mapping
Customer Journey Mapping is a visual representation of a customer’s interactions and experiences with your brand across various touchpoints. It provides insights into the entire customer journey, from the initial …
The Power of Hyper-Personalisation
In today’s fast-paced digital world, the eCommerce landscape is constantly evolving. To stay ahead of the game and meet the ever-growing expectations of customers, businesses must embrace innovative strategies. One …
Optimising Your Website for Mobile: Key Strategies for Better User Experience
Mobile devices are an integral part of our daily lives and this shift in consumer behaviour has made it imperative for eCommerce businesses to optimise their websites for mobile users. …