Our complex custom solution allowed Southern Cross Science to manage complex pricing structures and increase sales orders.
We’ve partnered with Southern Cross Science, supporting their eCommerce enhancement, custom platform development, and seamless integration with their specialised systems. As a leading supplier of scientific and laboratory products, Southern Cross Science required a flexible and robust solution to manage a diverse product catalogue, complex ordering requirements, and stringent compliance standards. Leveraging our LiveCube platform, we delivered a tailored eCommerce solution integrated with their inventory and ERP systems, streamlining order processing and ensuring accurate, real-time product and pricing information. This integration optimises supply chain workflows and supports their commitment to quality, reliability, and exceptional customer service. Integrated with MYOB Acumatica, Australia’s leading cloud ERP, the solution connects financials, payroll, and inventory while enabling customer-specific pricing and supporting growth through new customer acquisition and tender wins. Southern Cross Science’s dedication to scientific excellence is strengthened by a digital platform designed for efficiency and growth.
The Strategy
The solution’s complexity called for multiple workshops, data collection, and a detailed scope to deliver a B2B online ordering system integrated with MYOB Advanced.
The Challenge
The customer required the ability for non-logged in customers to be able to create an inquiry with pricing as POA (Posting on Application) due to restrictive sales legislation. This required customisation to prevent pricing display in the shopping cart and the initial customer email, but allowed Southern Cross Science to do a follow up quote.
The integration with MYOB Advanced utilised the Customers, Stock, Inventory, Categories, Brands, Pricing and Sales Order integration. The MYOB Advanced pricing integration required some further customisation to ensure it followed a particular hierarchy:
- Customer Specific Price – linked directly to the SKU & Customer ID
- Customer Price Class – linked directly to the SKU & Customer Role
- Base Price – default price of the SKU
The Technology
The solution was developed on LiveCube by dbg—a powerful, scalable eCommerce platform built on the latest Microsoft technologies. Known for its seamless integration with ERP, POS, accounting, and warehouse systems, LiveCube enabled Southern Cross Science to meet its detailed requirements.