The ProAccounts solution has completely streamlined the way the ProVision business runs.
We worked with ProVision to create a tailored LiveCube and LiveSync solution that supports their growing network of independent optometrists. ProAccounts, a custom platform integrated with Tencia ERP, automates the flow of data between Practices and Suppliers, processing hundreds of thousands of records daily. This system has significantly improved efficiency and scalability across their operations.
The integration can seamlessly process hundreds of thousands of records a day into ProAccounts and Tencia. Provision are able to automatically generate all the required statements for the Suppliers and Members each month which is based on their required business logic and must go through an approval process before being sent. At the end of each month, Members pay their outstanding bill online which automatically reconciles with Tencia and streamlines this process.
The Strategy
To create a new new Statement System called ProAccounts that seamlessly integrates with Tencia and has the ability to process and synchronise hundreds of thousands of records instantly. An entirely new EDI process was created that required Provision suppliers to change to use only the one format of EDI and upload their data each day.
The Challenge
ProVision had a purpose built, proprietary Debtor Statement System, PV18, which interfaced with suppliers through EDI file imports, validates relevant data and generates the required debtor statements for Members at month end. The existing process involved significant manual processing and required dedicated ongoing support. The company required a new Debtor Statement System that had greater automation, generated debtor statements for Members with greater efficiency and integrated with Tencia.
The Technology
LiveCube by dbg is a powerful, custom-built eCommerce platform designed for seamless integration with ERP, POS, accounting, and warehouse systems. Built on the latest Microsoft tech, it’s fast, secure, and scalable—streamlining sales, operations, and fulfilment while evolving with your business. The solution was linked to Provisions Tencia software via LiveSync for automation of supplier and member statements.
ProVision are the largest network of independent optometrists in Australia community of 450 practices, who share the same values of clinical excellence, continuity of care, personalised service and quality products. Every optometrist is proudly independent to ensure your care always comes first, with practices owned locally by the optometrists who operate them. dbg and ProVision have been working together since 2012.