A Pride Mobility image of one of their mobility products.
A Pride Mobility image of one of their mobility products.
A white Pride Mobility logo.

This site solution went through rigorous testing to ensure the integrity of the data, using the latest security protocols and coordinating with global stakeholders.

We partnered with Pride Mobility to deliver a suite of solutions via LiveCube, focused on internal efficiency and dealer support. We developed a Web Services API linking their Tencia ERP with a native mobile app, offering real-time access to orders, invoices, and serial numbers. We also built a Mobility Scooter Configurator and a secure, role-based file library. These tools simplified operations, improved dealer engagement, and enabled scalable digital growth.

The Strategy

We partnered with Pride Mobility Australia to integrate the PQ-365 app with their internal Tencia ERP system, enabling real-time access to critical data and enhancing the user experience for mobility providers and clinicians.

The Australian-based PQ-365 App was successfully integrated with Pride Mobility’s Tencia software and launched on the App Store, enabling customers to instantly query serial numbers and invoices.

Working with Pride Mobility Australia, Pride Mobility US and Communicat to determine the data that was required to replicate the US PQ-365 integration. The required structure for each web service was agreed upon and the relevant Tencia data mapped and returned.

The Challenge

The project required secure web service access to Tencia data for searching serial numbers, invoices, and orders, using the latest security protocols and coordinating with global stakeholders.

The Technology

dbg completed the development of a Web Services API for Pride Mobility Australia that linked to their internal software Tencia and replicated their US model PQ-365 that provides resources, ability to track orders, search invoices, find serial numbers and more.

The Feedback

Having no real previous involvement with App and ERP integration, we found DBG knowledgeable, and easy to work with. We certainly plan to work with DBG on future projects.”

Justin Herbert, Pride Mobility

Dedicated to helping those with mobility needs live the highest quality of life, Pride Mobility Products® Australia is the Australian subsidiary of Pride Mobility Products Corporation, the world’s leading innovator and manufacturer of personal mobility products.

https://pridemobility.com.au/