We understand that the world wide web is a big, scary thing for most people, so each month we’ll try to take a word, acronym or phrase and explain to you in simple, ‘non-techie’ terms what it all means. This is DBG’s Digital Definition of the Month!

So what is FTP?



It stands for File Transfer Protocol, and it allows you to transfer files between two computers over the Internet.


When would you use FTP and what does it have to do with web design?

So why would you use FTP when you can just email files over the Internet?  Well FTP offers a quick and secure way to send larger files over the internet, and it’s also the way that web designers (like us!) upload websites!


Why do we ask for FTP details?

Often when designing a website for a client they might already have website hosting setup, and if this hosting is suitable, we can upload the new website there.  To do this we need the FTP details, which usually comprise of a server address (often something like: ftp.yourwebsite.com.au or an IP address), a username and a password.


How do I find my FTP details?

If you’ve been asked to provide your FTP details and you haven’t a clue where to start looking – go back to the original emails that your website hosting provider sent you when you signed up, as they will likely be hiding in there.

Failing that, Google “how to find my ftp details on XXX” or call your hosting provider direct!